Privacy Policy & Cookies

Privacy Policy

This privacy policy sets out how WTS uses and protects any information that you give us when you use this website.

WTS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Before you use our website you should make sure that your personal details are complete and accurate and that you read and understand these terms. By using our website you accept and agree to be bound by these terms.

Our Information

We are a data controller in respect of your information and we may hold your information electronically in accordance with this policy, current UK Data Protection legislation and Internet best practice.

Your Information

Your information includes any information which we hold now or at any time in the future and which comes from or relates to your use of our website and our services.

How Do We Collect Your Personal Information

Personal information might be given to us through a number of ways including: entering your details on our website to subscribe to our mailing list regarding property and marketing information or submit an enquiry about a property or service, an application form, as part of the landlord/seller/buyer/tenant registration process. you contacting us with enquiries by telephone, email or hard copy correspondence, collecting your data through a contractual or commercial relationship with you, from another organisation you have registered with such as property portals (Rightmove, Zoopla etc), banks, employers.

How We Use Your Information

Your personal information will be used to contact you, to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services which you request from us.

Your information will also be used to assist us in the improvement and optimisation of advertising, marketing material and content, our services and the website.

It will also help us verify your identity, provide customer support and keep our site safe and secure and to prevent or detect fraud.

Who We Share Your Information With

We will not share your information outside of WTS, except:- where your identity and contact details to any third party who is claiming that any material posted or uploaded by you to our website constitutes a violation of their intellectual property rights or of their right to privacy; with enforcement agencies (including without limitation the Police) for the purposes of the prevention or detection of crime;
to third parties not listed above where you have given your explicit consent for us to do so for example where you have opted in; in circumstances where we are required or permitted to do so by law.

Who We Transfer Your Information To

We will not transfer your information to a new data controller except: where we wish to sell, transfer or otherwise assign the whole or any part of our business; where we wish to subcontract, sell or transfer our service provision to a third party; where as part of your registration process you have indicated that we may do so for marketing purposes and you have not withdrawn that consent; in circumstances where we are required or permitted to do so by law.

Where We May Share Your Information

Our registered office is in the United Kingdom and we will use your information from within the United Kingdom even if this is not the country of data origin in respect of your information.


You have the right to stop us using your information for marketing purposes. If you want us to stop using your information for those purposes please contact us at

If you have opted in, we may use your information to keep you informed of our products, services, promotions and events. We may contact you by email to do this. If you want us to stop using your information for this purpose please contact us at


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of information transmitted to our site. Any transmission is at your own risk and you agree that we will not be liable for any breach of security unless it has been proved that we have been negligent

Where we have given you or you have chosen a password which enables you to access certain parts of our site, you are responsible for keeping the password confidential. Please notify us immediately if you suspect that your password is no longer secure.

Access to Your Information

You may access your information (in return for a small fee) and request details of the entities with whom we have shared your information by contacting us at In most cases we will comply promptly with your request and let you know when we have done so.

You may correct factual errors in your information or request that we remove information about you from our records by sending us a request detailing the error or your instructions to                                                                                                                                   
To protect your privacy and the security of your information, we may take reasonable steps to verify your identity before we act on any request which you may make in respect of your information.


We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit ttp:// for detailed guidance. The list below describe the cookies we use on this site and what we use them for. Currently we ask our users to confirm acceptance of cookies by clicking the 'Accept Cookies' button at the foot of the browser. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

First Party Cookies

These are cookies that are set by this website directly. Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

Third Party Cookies

These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site that allow visitors to share content onto social networks. Cookies are currently set by LinkedIn, Twitter and Google+. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.